Business management

It has a database holding various companies records specifically job vacancies. Therefore, it matches the qualities required and the candidates qualifications. BBC, S social club structure In any firm, the organizational structure is a vital factor which de confinesines the achiever and achievement of the influence goals. The structure of a fellowship portrays non only the hierarchy of responsibilities in the keep political party but also it defines the division of functions (Allen, 2000). The hierarchy determines various levels of personnel in the organization.The main eccentric of the hierarchy is to swear the person or groups of persons responsible for the increment of the go withs vision and their tasks in pursuit of the session aimed at achieving the set goals (Bassett, 2004). On the otherwise hand, the division of roles amongst the readyers places each employee in the well-nigh economic position viable for maximum production. BBC Company is made up of various po sitions. The main positions include the managing Director, business development passenger vehicle, enlisting manager and the support stuff which include the accountants, juristic officers and the technical personnel.Abss organization Chart I. Managing Director The managing director is the general supervisor. He oversees the entire operation of the telephoner. somewhat of the main(a) duties of the managing director ar to supervise the general operation of the play along, coordinates the financial way tasks and also initiate the development ideologies distinguished for the achievement of the mission, vision and objectives (Shoehorning, 2013). Ii. Development passenger car The development manager wricks in coordination with the marketers in order to bring the clients.The development manager is responsible for the initiation of the strategies required for creation of health mesh wrench with the clients (Smith,2003). However, he is under the managing director. Iii. Recruitm ent Manager The recruitment manager works closely with the development manager. While the development manager markets the company and brings in the clients, the recruitment manager is responsible for the verification of the clients qualification to find the potential candidates for particular available job vacancies. He also sets the recruitment conditions and standards. Additionally, he develops the recruitment goals (Steen, 2006).The recruitment manager takes instructions from the managing director. Iv. Support Staff The direction team cannot operate without the support staff. For the ease of the BBC Company, the support staff includes the accountants, the Technical personnel and the legal officers. The role of the legal officer is to look into that the recruitment contracts atomic number 18 in accordance with the relevant legislations. The technical persons argon responsible for maintenance of seemly com identifyer networks and development of more efficient management systems . The accountants are responsible for the maintenance of financial records and provide the recitements when required.The support staffs receives instructions from the managers. BBC Companys Objectives The companys main objectives include . Increase the number of the clients. Ii. ameliorate the service delivery. Iii. Satisfy the client needs to the fullest. Mission To be the leading recruitment company globally and which inclines its efforts towards satisfying the clients. Process Map for clients recruitment programme to Ensure Legal, Regulatory and Ethical Objectives The company needs proper propose which discovers consistency in legal, regulatory and ethical objectives in its operation. The plan is as follows I.The management should review the business contracts and other legal documents to find their well-groundedity and compatibility with the state laws. I. The companys operation to be conducted in accordance with the state law. Iii. The recruitment example must(prenomina l) never subject any client to any form of injustice. Iv. The management to seek to have feedback from the clients on the lumber of service delivery. Recommendation on concurrence of manpower and available re authors Using SMART. SMART is an acronym which refers to Specific, Measurable, Attainable, Realistic and Timely. This provides the guideline for setting up the objectives. S Specific.The desired goals and objectives by the organization should be specific. For instance, the management should be specific on the type of qualification required when recruiting the clients. M Measurable The management should establish concrete methodology used to measure progress towards achievement of the desired goals. For instance, the organization should ask itself how many available job vacancies are available against particular number of candidates. A Attainable The objectives should be within the area especially in terms of available resources for instance, finance. R Realistic The goals or objectives must be within the cap mightiness.The company can fail if it Sets Very high up objectives and goals which are never attainable. In regard to this, the company needs to consider the available resources and their efficiency to enable the achievement of the desired goals. T Timely both goal is bound to a specific timeshare. This determines the time required for a goal to be attained. The availability of resources and their alignment enables timely attainment of the goals. The BBC Company invigorated System. Considering the weaknesses associated with the current system, a pertly system is implemented which is more efficient and breaks SMART attainment of the set goals.The previous system was associated with poor uncial management, dull service delivery and generally poor leadership. Therefore, the new systems are as follow. Service Delivery system A new digital system is put in place to enable service delivery in the shortest time possible. With this system, the client s have to deliver their academic and personal documents are delivered to the companys website via the Internet. The recruitment officers access the documents, swan their originality, test the qualification and communicate to the applicant online.Therefore, the applicants do not have to appear at the company offices in person. Digital ATA management system The new management system is deployed which is used to manage data in the most convenient way. This system minimizes human error and also saves time when retrieving information because the officers do not have to go through big files in search of records. Payment system There is no more cash honorarium, rather, the clients make payment directly to the company s account and deliver the bank payment slips.This minimizes corruption where money gets lost in the hands of the officers. Work activities meeting practicable plan Planning This activity involves outlining objectives, and setting the prospected results. The techniques for a chievement are also outlined under this activity. Organizing organization of the BBC Company is crucial because it enables establishment of the structures and systems in which the activities are arranged and coordinated based on the particular plans and objectives. Staffing this activity involves accomplishment of the personnel functions.The functions involve selection and training the staff members and also maintenance of proper and favorable conditions for work (Personnel management function, 1993). Directing Directing is done by the managers and it involves embodying stopping point reservation through instructions. This activity is done in line with the set operational plan. Coordinating coordination is an activity which is aimed at inter-relating the various activities undertaken within the organization. For instance, it inter-relates the highly ranked managers and the support staff. informing Reporting is one of the tools distinguished for ensuring quality checks.This invol ves making the various organs which include the shareholders, managers, the public, clients, us pliers and others informed regarding the progress of the organization. Budgeting budgeting refers to the setting of financial plans, financial management control, keeping of financial records and also ensuring that the personify is in line with the set goals and objectives. Quality Management Systems Quality management systems refer to the techniques employed to enable proper communication amidst the manager and the employees concerning the quality of service to be delivered to the clients (Quality management systems, 2008).The employees are kept in check to deliver run in accordance to the set standard specifications. Quality management system image. Below are the steps important for designing of the quality management system. I. Studying and Understanding the current organizational structure and the associated processes. This involves studying the environment, the rivalrous level a nd others. Ii. Development of executing priorities. The BBC exercise priorities are in line with shareholders and other stakeholders expectations and desires. This is done before the action design is done. Iii.Development Of performance indicators. The measurement Of each departments performance enables tracking of the general performance of the organization. In this case, the top-down approach meets the bottom-up approach. Iv. Collection of the required data. This involves the calculation of the performance indicators. V. Designing reporting and performance data representation formats. This step involves the decision on how the data is presented to the end users. It also entails how the users provide the feedback for management, monitoring and remedyment purposes based on the data provided. Vi.Testing and adjusting the performance measurement system. This step involves improvement of the previous performance system based on the feedback from the users. All elements working(a) in unplanned manner are adjust to enhance desired level of performance. Vii. Implementation of the system. This is the final step after designing the quality management system of BBC recruiting company. This is where the system is officially launched and put in use for the entire organization operation. The implementation stage involves the managing the user access, training of the users and also the demonstration of the system operation.The system designing process can be presented in chart as follows Quality culture to ensure continuous monitoring ,evaluation and development of process Demonstration of culture is a vital exercise in the organization. This can be installd as follows I. Leadership emphasis Managers in BBC Recruitment Company must understand that the basis of leadership is quality. The keystone objective worked on is to promote quality service delivery in the most efficient and faster way. Ii. Maintaining a leadership emphasis on quality. In any case, there are al ways gaps between what the managers advocate for and what they do.Therefore, awareness about the gaps must be made obvious to the employees. Additionally, the managers and executive directors must demonstrate committedness towards promotion of the quality service delivery. Iii. Ensuring message credibility. The messages provided by the company regarding the quality of services just be realistic and trusted. Credibility Of message earns the company clients loyalty. Credibility of messages is one of the legal and ethical conditions that the company must observe and practice. Iv. Encouraging peer involvement. Exercising peer engagement in the organization is a crucial balancing of act.Showing little support by the managers leads to loss of important opportunities. Therefore, they should be fully involved in activities. The managers also can consider important printing materials such as burners in the working place reminding the employees on the importance and needs to deliver quality service. The workers also should be motivated on their good performances (Purposive, 2006). Recommendation on the improvements The Abss current system is associated with various weaknesses which have led to complain from the clients. The complaints are centered on poor leadership which has resulted to a upsurge of deficits within the company.Therefore, changes must be recommended in order to improve the service delivery as stipulated in the organizations, objectives and set goals. The recommendations are as follows. I. The company must ensure employing qualified managers and other persons in charge of various positions in order o improve the productivity especially the top most positions. For instance, the operation managers must have full knowledge and skills on how to pursue the various roles relevant to their positions. The managers must be well equipped with skills for initiation of valid ideologies important for the development of the company.Unqualified personnel are liabilit ies within the company since they earn a lot and produce less hence earn the company a lot of deficits. Ii. Proper marketing strategies must be put in place in order to increase the number of clients who are the main source of revenues to the company (Lick, 1999). The main cause of the deficits in the company is that the company spends a lot and the returns from the clients are minimal because of the small number of clients. Iii. The company should adopt the pathrne system of service delivery which speeds up the process. This will ensures timely service delivery to the clients.The manual systems are time consuming and also never efficient in handling large number of clients. The modern system, probably the digital systems ensures quality service delivery. Iv. Also, the other reason for the deficits within the organization is corruption amongst the managers and other officers. There should be a proper monitoring system which ensures frequent contemporaries of financial records in order to trace the revenues and the expenditure. Also electronic mode of payment and banking should be embraced unlike the manual handling of money which provides opportunities to some corrupt workers to steal and misappropriate funds. . Also, legal and ethical values should be sight in the companys processes in order to remain relevant to the state and client expectation. Unethical operation makes the clients develop negative attitude towards the company hence underperformed. Report on the implication of he proposed changes The proposed changes are of great importance to the company. BBC Company is under crisis under its current management system. Qualified Personnel Qualification in any relevant position is very important since it ensures maximum productivity.Any position, irrespective of its level within the company is associated with particular skills. These skills are the key resources for productivity. It is also important to match ones qualification with the relevant job cat egory. Operating in ones level of expertise ensures quality and improved level of performances. Therefore, it is worth important o ensure that the roles in BBC company are allocated considering the qualifications of the workers. Taking an example of the operation managers, they are tasked with management of the processes within the company.Therefore, they are required to be skilled on the relevant processes being undertaken and also possess techniques of aligning the available resources to their tasks to ensure maximum productivity (Product liability,ND). Proper marketing strategies Marketing is the key factor that fascinates the clients to seek services with the BBC Company. There are various other companies providing the name recruitment services and the company is tasked to strategies the best ideas that can make them develop competitive goods over the others.There are various ways for marketing which include making advertisement via radios, televisions, social media such as fac eable and also using marketing agents who make direct penetrate with the clients (Foss, 2012).. Develop financial monitoring system Corruption and misappropriation of funds within the organization is one of the worst practices that can kill the general development. Therefore, the company must put in place monitoring system which includes safe moment mode which includes direct banking by the clients on registration and frequent generation of the financial records which enables tracing of revenues and expenditure.Modern service Delivery system The modern digital service delivery system is very crucial at the current generation since it is very convenient and safes time. The client whitethorn not even need to appear to the company registration premises rather he or she may need to make online application and the records are delivered directly to the companys portals for verification and approval is communicated to the client via email or phone. Also, the digital mode of keeping record s is important because it ensure easy retrieval of the same when required (Davis, 1993).The record keepers waste a lot of time accessing records saved in hard copy files. Proper legal and ethical values Legal and ethical values are very crucial factors in general processes in the company. They ensure relevance with the client and state expectation (Cross,2007). Risk Assessment Working with BBC Company is associated with some risks. Computer operators within the company suffer risk of developing computer syndrome. Long term use of computer leads to complication which includes eye implication and also the long term effects may be cancer due to exposure to beamy from the cathode ray tube screens.Also, the field marketers suffer risks of getting indulged in accidents such as road accidents because they travel almost daily. Also, the buildings are under risk of transmittable sting because of heat generated by heavy machines used for instance, the generators. Demonstration wellness and safety regulations To minimize the risks, the company has set the maximum time one has to work on the computer probably two hours in a day (Design to reduce technical risk, 2007). This is achieved by employing sufficient employees who work in shifts.Also, the vehicles used are serviced regularly to ensure that they are in good conditions. Over speeding the companys vehicles are illegal and the companys mechanics have fixed speed governors to all the company vehicles. Additionally, the building has a lot of fire extinguishers which ensures safety in case of fire (LEN Site 200 Risk Management Plans, 2008). Review of BBC Company Health and safety policies Below are some of the companys health and safety policies and regulation I. It is illegal to spit carelessly within the company. Ii. No smoking in the work place iii.In case of fire, get out of the building as soon as possible through nearby exit and use the available fire extinguishers to fight the fire. Iv. Strangers are not permit ted into the company premises unless permitted. V. Make use of the dust pits. Implementation of the health and safety policies. A body is formed to ensure that the health and safety policies are observed by all. Also the body is responsible for taking legal actions against anyone breaching the policies. The group also conducts the seminars on the important of the find the safety and healthy policies. wrinkle ManagementPandora Medal In terms of risk, uncertainty, and how its managers handled the companys challenges. What Is the current news on this company? The meaning of a business operational under conditions of uncertainty Is the miss of pertinent information and cannot estimate accurately the likelihood of different results of their actions. Pandora media provides internet radio services in the united States. Some of Panders risks that would lead to the companys probability of success would be the uncertainty at the core of finance.Meaning, even though Panders music service ha s grown to 80 million registered users and a database of over 800,000. They still want to generate sufficient revenue to turn a profit due to the economy. Managers handle the company challenges by modifying its original commitment to the free radio model, crack users an alternative. Listeners who would prefer to skip the advertising have an option to pay $36 per year for ad-free streaming of their music. 2) What effects does time force per unit area have on your decision making?In what ways do you handle It well and not so well? The effect time air pressure has on an Individual bodacious be the use of proper time management. For example. Your boss need you to pick up the slack for someone who took a nauseating leave you have their work as well as your. The best way to handle the touch is organization. Being able to accomplish doing your work and theirs without locomote behind. I had a situation were I was on call working a IT position that required me to monitor a server for a great deal 500 level company.Hardware indispensable to be repaired overnight. Time management was key because I knew that if I got paged late at night I would have to educate time to work he issue as well as has have enough sleep to work the next day. 3) Recall a juvenile decision that you had difficulty making. hear it In terms of the characterless of managerial decisions. I can recall a situation working for IBM as a storage admit working a seventy Issue on a ironware server some ports failed causing failure to the internet between our service and their company.I had to call a IT in another state where the company was located to schedule time to repair the problem. I designed an Microsoft excel design plan that needed to be approved by y manager in order to processed in resolving the issue. Being new to the company I took a lot of sufficient notes in order to be successful. This improved my personal growth within the company helping me design the plan for reviews and get approved by my 1st line manager for the process.I also had to use my networking skills by listening and asking my co-workers if I needed answers. This is were my programmed decision were sarcastic when It came to dealing with technology. 4) What do you deal are some advantages and disadvantages to using computer technology In decision making? The advantages of technology are the Improvement of company relative cost. Also the companys overall business strategy meaning the important technologies to reinforce the companys competitive position.The disadvantages of using computer technology are failure of hardware and software that is purchased by a company. Also having outdated technology that causes problems to compete with other companies as well as performance issues on company projects. 5) converse the potential advantages and disadvantages of using a group to make decisions. Give examples from your experience. The advantages of using group sections for business project would hel p give better perspective of the work.Also the ability to use ready-made solutions or custom made solutions between the experience and non-experienced members of your group. For example, if you work in a pool environment for a company the advantage would be networking with your time to improve your skills for your Job position. The only disadvantage is someone in your group lacks the ability to perform at the level of the group members in order to successful close work. Or a uncertain team member not being optimistic about the causing the group to fail.Business ManagementPandora Medal In terms of risk, uncertainty, and how its managers handled the companys challenges. What Is the current news on this company? The meaning of a business operating under conditions of uncertainty Is the lack of pertinent information and cannot estimate accurately the likelihood of different results of their actions. Pandora media provides internet radio services in the united States. Some of Panders ri sks that would lead to the companys probability of success would be the uncertainty at the core of finance.Meaning, even though Panders music service has grown to 80 million registered users and a database of over 800,000. They still lack to generate sufficient revenue to turn a profit due to the economy. Managers handle the company challenges by modifying its original commitment to the free radio model, offering users an alternative. Listeners who would prefer to skip the advertising have an option to pay $36 per year for ad-free streaming of their music. 2) What effects does time pressure have on your decision making?In what ways do you handle It well and not so well? The effect time pressure has on an Individual loud be the use of proper time management. For example. Your boss need you to pick up the slack for someone who took a sick leave you have their work as well as your. The best way to handle the situation is organization. Being able to accomplish doing your work and theirs without falling behind. I had a situation were I was on call working a IT position that required me to monitor a server for a fortune 500 level company.Hardware needed to be repaired overnight. Time management was key because I knew that if I got paged late at night I would have to prepare time to work he issue as well as has have enough sleep to work the next day. 3) Recall a recent decision that you had difficulty making. Describe it In terms of the characterless of managerial decisions. I can recall a situation working for IBM as a storage admit working a seventy Issue on a hardware server some ports failed causing failure to the internet between our service and their company.I had to call a IT in another state where the company was located to schedule time to repair the problem. I designed an Microsoft excel design plan that needed to be approved by y manager in order to processed in resolving the issue. Being new to the company I took a lot of sufficient notes in order to be s uccessful. This improved my personal growth within the company helping me design the plan for reviews and get approved by my 1st line manager for the process.I also had to use my networking skills by listening and asking my co-workers if I needed answers. This is were my programmed decision were critical when It came to dealing with technology. 4) What do you think are some advantages and disadvantages to using computer technology In decision making? The advantages of technology are the Improvement of company relative cost. Also the companys overall business strategy meaning the important technologies to reinforce the companys competitive position.The disadvantages of using computer technology are failure of hardware and software that is purchased by a company. Also having outdated technology that causes problems to compete with other companies as well as performance issues on company projects. 5) Discuss the potential advantages and disadvantages of using a group to make decisions. Give examples from your experience. The advantages of using group sections for business project would help give better perspective of the work.Also the ability to use ready-made solutions or custom made solutions between the experience and non-experienced members of your group. For example, if you work in a pool environment for a company the advantage would be networking with your time to improve your skills for your Job position. The only disadvantage is someone in your group lacks the ability to perform at the level of the group members in order to successful finish work. Or a uncertain team member not being optimistic about the causing the group to fail.